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Refund Policy

Learn about our money-back guarantee and refund process.

Updated over a month ago

Current Policy

We offer a 24-hour refund policy for our software subscription ONLY in the condition that you are able to show video evidence that it is not working on your computer.

Concerns like detection by screen-sharing software, or slowness in solution generation are not refundable.

To request a refund:

  1. Provide the email you signed up with and the reason for your refund request.

  2. Refunds will be processed within 5-10 business days.

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